Privacy Policy

Effective Date: January 1, 2025

Welcome to Lyrasol, a leading provider of AI software development, enterprise AI integration into business operations, and complementary AI advisory and implementation services. We are committed to protecting your privacy and handling your personal data with care and transparency.

Information We Collect

We collect information that you provide directly when interacting with our website or services, and technical data automatically collected through cookies and similar technologies.

• Contact details (e.g., name, email address, phone number) when you submit inquiries via Contact Us.
• Usage data, such as IP address, browser type, pages visited, and timestamps.
• Details about your device and network, including device identifiers and settings.

How We Use Information

We use your information to:

• Provide, maintain, and improve our AI products and services.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to enhance user experience.
• Send important updates and announcements regarding our services.

Data Sharing

We do not sell your personal data. We may share information with:

• Service providers acting on our behalf, under confidentiality obligations.
• Legal authorities when required by law or to protect our rights.

GDPR & EU Users

If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.

To exercise these rights, please contact us at Contact Us.

Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and improve our services. You can manage cookie preferences through your browser settings. Blocking cookies may affect certain features of our website.

Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards, such as standard contractual clauses, are in place.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You may request access, correction, deletion, or restriction of your personal data. You can withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Changes to This Policy

We may update this policy periodically. The updated version will be indicated by an updated effective date.

Contact Information

If you have questions or concerns regarding this policy, please contact us:

Lyrasol
Federal Palace of Switzerland
Bundesplatz 3
3003 Bern
Switzerland
Phone: +41766962056
Business ID: CHE-925.074.165